Terms of Service

Last updated: October 13, 2026

Welcome to Virgo Vélis. By visiting our website or placing an order, you agree to these Terms of Service and the policies linked on our store. Please read them before purchasing. If you do not agree, please do not use the store.

Products and availability

We aim to display product descriptions, images, prices, options, and availability as accurately as possible. Colours and appearance can vary by screen and lighting. Product availability, supplier stock, and product details may change. If we discover a material issue affecting an order, we will contact you about available options.

Prices and orders

Prices are shown in the currency displayed at checkout. Shipping charges and any applicable taxes or additional charges will be shown or communicated where applicable before an order is completed. An order is not confirmed until the checkout or our order confirmation indicates that it has been accepted. We may contact you to verify details or resolve an obvious listing, pricing, availability, or payment error.

Payment

Payment methods available to you are the ones displayed at checkout. Orders may be held until payment is confirmed. Do not send payment credentials or passwords by email or direct message.

Shipping, returns, and refunds

Shipping estimates, delivery arrangements, returns, refunds, and cancellations are governed by the relevant store policies and the rights provided by applicable law. Delivery estimates are not guaranteed unless expressly stated.

Website use

You agree not to misuse the website, interfere with its operation, attempt unauthorized access, or use the store for unlawful or fraudulent purposes. Website content, branding, and original materials may not be copied or reused without permission, except where permitted by law.

Third-party services

Our store may rely on third-party providers for hosting, payments, fulfillment, delivery, analytics, or other services. Their services may be subject to their own terms and privacy practices.

Liability and legal rights

To the extent permitted by law, Virgo Vélis is not responsible for losses caused by events outside our reasonable control. Nothing in these terms excludes or limits any consumer right or liability that cannot lawfully be excluded or limited.

Changes and contact

We may update these terms as our store and services evolve. The version published on the store applies from its stated update date. For questions, contact primehome365@gmail.com.